Our customer's financial questions, needs, and complaints are very important. Therefore, we offer several efficient options you may use to contact us:
Customer Service
M-F, 9 am to 5:30 pm
Tel: 907-228-4241
Toll Free: 800-478-6101
Electronic Banking/Merchant Services
M-F, 8 am - 5 pm
Tel: 888-220-4446
electronicbanking@firstbankak.com
Lost or Stolen Debit or ATM Cards
Debit or ATM Card
M-F, 8 am - 5 pm
Tel: 888-220-4446
Debit Card Only
7 days a week, 24 hours a day
Tel: 800-682-6075
Mortgage
M-F, 9 am to 5 pm
Tel: 888-851-5851
Loans
M-F, 8 am - 5 pm
Tel: 907-228-4241
Headquarters
2030 Sea Level Drive
Ketchikan, AK 99901
Tel: 907-228-4202
Fax: 907-225-9130
First Bank Whistleblower Procedures in Compliance with Section 301 of the Sarbanes-Oxley Act
Any questionable accounting or auditing matters perpetuated by First Bank or the management and staff there of can be confidentially and anonymously reported to first Bank's Internal Audit Committee by sending an email to the following address: auditcommitteechairman@firstbankak.com or a letter to the attention of the Audit Committee Chairman, First Bank, PO Box 7920, Ketchikan, AK 99901.
