First Bank
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Our customer's financial questions, needs, and complaints are very important. Therefore, we offer several efficient options you may use to contact us:

Branch Information
Branch address, telephone, and facsimile information

Customer Service

1-800-478-6101

Monday - Friday

9:00am - 5:30pm

 

Lost or Stolen Debit or ATM Card

 

 

 

MasterMoney™ Card

1-800-682-6075

7 days a week

24 hours a day

MasterMoney™ Card or
Alaska Option ATM Card
First Bank Electronic Banking Center

1-888-220-4446

Monday - Friday

8:00am - 5:00pm

Mortgage Hot Line

1-888-851-5851

Monday-Friday

9:00am – 5:00pm

First Bank Whistleblower Procedures in Compliance with Section 301 of the Sarbanes-Oxley Act

Any questionable accounting or auditing matters perpetuated by First Bank or the management and staff there of can be confidentially and anonymously reported to first Bank's Internal Audit Committee by sending an email to the following address: auditcommitteechairman@firstbankak.com  or a letter to the attention of the Audit Committee Chairman, First Bank, PO Box 7920, Ketchikan, AK 99901.