From the coast to a mountaintop, you can manage your money anywhere with free online banking, mobile banking, and more.
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It's your money. So shouldn't you be able to access it whenever you want to? With online banking and bill pay, we give you 24-hour access to your accounts, so you can bank on your own schedule.
Online Banking
- Free with any First Bank deposit account
- Access your accounts anytime
- Easy to use
- Securely encrypted
- See account information in real time
- View balances and transaction history
- Transfer funds between accounts
- Make payments using bill pay (see below)
- Initiate stop payments
- Download account information
- Set up alerts
- View check images
- Communicate with First Bank securely
- View free monthly eStatements
How to Get Started
It’s easy! After filling out the online form in online banking, we will verify your information is up-to-date. If your information needs to be updated, your branch will contact you. Once you’ve been enrolled, you’ll be sent an email letting you know it has been completed and to call us to receive your sign on information. (Please note that First Bank will not e-mail sign on IDs and passwords.)
Additional Resources
Available in convenient, easy-to-view PDF format:
Online Bill Pay
Pay Bills Without Writing Checks
First Bank Online Bill Pay lets you pay bills from your eligible First Bank checking account without writing checks, buying stamps, or visiting a payment website.
Schedule payments, manage payees, and review your payment history through Online Banking.
Bill Pay Features
Pay Bills in One Place
Pay eligible businesses and individuals without visiting multiple websites or mailing checks.
Schedule Payments
Set up one-time payments or schedule payments in advance.
Recurring Payments
Set up recurring payments for regular expenses, such as utilities, insurance, or other monthly bills.
Manage Payees
Add and manage the people and businesses you pay.
View Payment History
Review scheduled, pending, and completed payments.
Flexible Payment Options
Choose when to schedule payments based on your billing needs and available payment options.
Secure Access
Manage your bill payments through First Bank's secure Online Banking platform.
How to Transfer and Pay
- Sign in to First Bank Online Banking.
- Select Transfer & Pay from the main menu.
- Follow the on-screen instructions to enroll, if prompted.
- Select the account you want to pay from and the account you want to pay.
- Enter the payment amount and select a payment date.
- Review and submit your payment.
Once enrolled, you can schedule one-time or recurring payments, manage payees, and review your payment history.
Frequently Asked Questions
What is Online Bill Pay?
Online Bill Pay allows you to pay eligible businesses and individuals directly through First Bank Online Banking.
Do I need a First Bank checking account to use Bill Pay?
Yes. Bill Pay is available with eligible First Bank checking accounts.
Can I schedule payments in advance?
Yes. You can schedule payments for future dates and set up recurring payments for regular bills.
How are my bills paid?
Payments may be sent electronically or by check, depending on the payee and available payment method.
How long does it take for a Bill Pay payment to arrive?
Delivery times vary depending on the payee and whether a payment is sent electronically or by check. Review the estimated delivery date when scheduling your payment and allow enough time for processing.
Can I change or cancel a scheduled payment?
You may be able to edit or cancel a scheduled payment before processing begins. Once a payment is processing, changes or cancellations may not be available.
Can I view previous payments?
Yes. You can review available payment history through Bill Pay.
Can I pay bills using Mobile Banking?
Yes. Eligible customers can access Bill Pay through the First Bank Mobile Banking app.
Can I pay anyone with Bill Pay?
You can pay many businesses and individuals within the United States. Certain payment types and payees may be restricted.
What if I need help with a payment?
Contact First Bank during normal business hours for assistance.
If you have questions about Online Banking or Bill Pay, please contact 800-478-6101 during normal business hours.
Bank on the go anytime, anywhere. Our free mobile app for your smartphone or tablet gives you 24/7 account access.1 Easily deposit checks with the mobile deposit feature — and save yourself a trip to the branch.
Mobile Banking
- Fast, free, and secure service for customers enrolled in online banking1
- Log in quickly and securely with Face ID or Touch ID2
- Easily keep track of your finances — even on the go:
- Review account balances and transactions
- Customize only the accounts you want to view
- Transfer funds between accounts
- Pay bills
- Make payments on loans and mortgages
- Remotely deposit checks
- Locate First Bank branches and ATMs
- Available via any web-enabled mobile device
- Use this service in these convenient ways:
- Save valuable time and effort; avoid an extra trip to a branch
Browser-Based Mobile Banking
Access account information from your phone anywhere you have cell service. Just visit FirstBankAK.com from the browser of your mobile device to log into your accounts.
- View balances and monitor account activity
- Make transfers and pay bills
- View cleared checks
- Find branch and ATM locations with interactive maps and directions
Best Practices for Personal Mobile Banking (PDF)
Mobile Deposit
- Deposit checks anytime, anywhere from your mobile phone
- Free service for customers with a First Bank checking account1
- Deposit your check with a few taps of your finger
- Save time, avoid unnecessary trips to a branch
Important: When you endorse your check for mobile deposit, with a signature or business name (if a business account) please also write "For Mobile Deposit Only at First Bank.” This will ensure the deposit is not rejected.
Mobile Deposit Limits
Consumer: $5,000 Daily Limit
Business: $10,000 Per Deposit Limit and $20,000 Daily Limit
Need Help?
For additional information, please call the First Bank Electronic Banking Center at (888) 220-4446 during normal business hours.
An online banking account is required to use mobile banking. Mobile carrier charges may apply.
1Mobile carrier charges may apply.
2Some functions of Mobile Banking will require you to enter your password if you initially signed in with your Touch ID.
eStatements are faster, more convenient, and more secure than paper statements. They’re available as PDF files, allowing you to easily view, print, or save your statement on your computer. And best of all, they're free.
- Online alternative to mailed paper statements
- Free through online banking
- Green solution that reduces paper waste and clutter
- Accessible from any web-enabled computer
- Eliminates filing hassles
- Save, print, and download account information
- Securely encrypted
How to Sign Up for eStatements1
- Sign in to Online Banking and from the top menu select Accounts and then eStatements and eDocuments.
- On the Overview tab, click Subscribe.
- Review the eStatement Agreement and check I Agree.
- Click Open PDF and enter the five-character verification code displayed in the document.
- Click Subscribe to complete your enrollment.
Once enrolled, you can view your available eStatements under the Statements tab in eDocuments.
Please Note: By enrolling in eStatements, you will no longer receive paper statements by mail.
1Only the primary account holder may request eStatements. Statements for loans, including mortgages are not available at this time.
Additional Resources
Available in convenient, easy-to-view PDF format:
Stay Informed. Stay in Control.
Stay connected to your finances with customizable alerts from First Bank. Whether you're keeping track of your account balance, monitoring transactions, or watching for important account activity, Digital Banking Alerts help you stay informed about what's happening with your money.
Choose the alerts that matter most to you and receive notifications through available delivery options, including email, text messages, and mobile app notifications.
With First Bank Digital Banking Alerts, important account information is always within reach.
Why Use Digital Banking Alerts?
Stay on Top of Your Finances
Receive notifications about important account activity without having to continually sign in to Online Banking. Know when deposits arrive, transactions post, or your balance reaches a designated amount.
Help Protect Your Accounts
Stay aware of activity that may need your attention. Alerts can help you recognize unusual transactions or important changes to your account so you can respond quickly.
Avoid Unwelcome Surprises
Set balance alerts to help you track available funds and avoid unexpected low balances. Know when your account reaches a threshold that you choose.
Customize Your Experience
Choose the alerts that work best for you. Set notification preferences based on your banking habits and receive the information that's most important to you.
Stay Connected Wherever You Are
Whether you're at home, at work, or on the go, Digital Banking Alerts help you keep up with your accounts through your preferred notification method.
Types of Alerts Available
First Bank offers a variety of Digital Banking Alerts to help you monitor your accounts and stay informed.
- Balance Alerts: Receive notifications when your account balance goes above or below an amount you select.
- Transaction Alerts: Stay informed when transactions occur on your account, including activity that meets designated amounts or conditions.
- Deposit Alerts: Know when deposits are posted to your account.
- Withdrawal Alerts: Receive notifications about withdrawals or other debit activity that meets your selected criteria.
- Transfer Alerts: Monitor transfer activity and receive notifications about eligible transfers.
- Loan Alerts: Keep track of eligible loan payments and payment-related activity.
- Security Alerts: Receive important notifications about account or Online Banking activity, such as changes to your login credentials or contact information.
Available alert types and delivery methods may vary by account and service.
How to Get Started
Setting up Digital Banking Alerts is easy.
- Sign in to First Bank Online Banking or the First Bank Mobile Banking app.
- Locate Alerts and Advanced Alerts under Tools in the main menu.
- Review the available alerts, turn on the ones you want, and choose how you'd like to receive each notification.
- Save your preferences.
You can review and update your alert selections as your banking needs change.
Take Control with Digital Banking Alerts
A little information can make a big difference. Set up your First Bank Digital Banking Alerts today and enjoy more confidence, convenience, and control over your finances.
Credit Score & Credit Report Monitoring
Monitor your credit score and credit report through First Bank Online and Mobile Banking.
With Credit Report Monitoring, you can track changes to your credit, receive alerts, and access tools to help improve your credit score.
Checking your credit score won't affect your credit.
Benefits of Credit Report Monitoring
Know Your Credit Score
View your credit score and track changes over time.
Credit Report Access
Review your credit accounts, payment history, balances, and credit inquiries.
Credit Monitoring Alerts
Receive notifications about important changes to your credit report, including new accounts and credit inquiries.
Credit Score Simulator
See how paying down debt, opening new accounts, or other financial decisions could affect your credit score.
Credit Score Goals
Set a target credit score and track your progress.
Personalized Action Plan
Get recommendations to help improve your credit score.
Financial Checkup
Review your overall financial health and identify areas for improvement.
Personalized Offers
Explore loan and credit card offers based on your credit profile.
How to Get Started
- Sign in to First Bank Online Banking or the Mobile Banking app.
- Locate Credit Report Monitoring within Digital Banking.
- Follow the instructions to enroll.
- View your credit score, review your report, and explore the available tools.
Frequently Asked Questions
Is Credit Report Monitoring free?
Yes. There is no fee to enroll or use the service.
Will checking my credit score affect my credit?
No. Checking your score uses a soft credit inquiry, which does not affect your credit score.
How often is my credit score updated?
Your credit score is generally updated every seven days. You may also be able to refresh it manually.
Where does my credit score come from?
Your score is based on TransUnion credit information using the VantageScore 3.0 scoring model.
Why is my credit score different from other scores?
Lenders may use different credit bureaus and scoring models, which can result in different scores.
What is the Credit Score Simulator?
This tool estimates how financial decisions, such as paying down debt or applying for credit, could affect your score. Results are estimates and are not guaranteed.
How can I improve my credit score?
Use Score Analysis, Credit Score Goals, and your personalized Action Plan to identify areas for improvement.
What types of credit alerts will I receive?
You can receive alerts about changes to your credit report, including new accounts, credit inquiries, and other significant activity.
How do I manage my alerts?
Select the Alerts tab within Credit Report Monitoring to review and manage available notifications.
What if I find an error on my credit report?
Review the information and use the available dispute options. You can also visit AnnualCreditReport.com to access your credit reports.
Is this the same score First Bank uses for loan decisions?
Not necessarily. First Bank may use a different credit bureau or scoring model when evaluating loan applications.
Can I access Credit Report Monitoring on my phone?
Yes. The service is available through First Bank Online and Mobile Banking.
Who can I contact for assistance?
Call First Bank at 800-478-6101 during normal business hours.
Get Started Today
Sign in to First Bank Online or Mobile Banking to enroll in Credit Report Monitoring.
Check your score. Monitor your credit. Stay informed.