Your questions, needs, and complaints are very important to us. Feel free to reach out using our contact form — or in any way that’s most convenient for you.

We ask that you please do not send sensitive information (like account numbers) through the contact form or email, as these modes of communication are not entirely secure.



Call Us

Customer Service
Monday through Friday, 9am to 5:30pm
(907) 228-4474
(800) 478-6101

Visit Us

Find a First Bank branch near you.

Write Us

First Bank
2030 Sea Level Dr., Suite 300
Ketchikan, AK 99901

Report a Lost or Stolen Card

To report a lost or stolen Debit/ATM Card or for Debit/ATM Card support please contact us at:

During Business Hours:
Call (907) 228-4446 or (888) 220-4446

After Business Hours:
Call (866) 664-9364

Report Fraud

Call or email:
(907) 228-4401 (leave message after hours)
[email protected]



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