With over 120 employees at branches located throughout Southeast Alaska, First Bank offers a variety of job opportunities. These jobs require varying levels of education and specific skills, to be demonstrated by the successful applicant. Compensation is dependent upon the applicant's job skills and experience. See current job offerings below.
First Bank is an EEO/M/F/Disability/Veteran Employer.
Benefits
Some of the benefits afforded First Bank employees are:
- Health insurance, including medical, dental, and vision care for employees and their dependents
- Paid vacation
- Paid sick leave
- 401(k) retirement and employee stock ownership plans
- Educational opportunities, including on the job training and tuition reimbursement for pre-approved courses
- Bank sponsored employee events, paid holidays, and other incentives
Employment Rights
Applicants have rights under federal employment laws. Navigate the links below to review your rights.
Equal Employment Opportunity (EEO)
How to Apply
Please email your resume and completed Employment Application (PDF) to [email protected].
You can also drop off your resume and application at any branch location or mail to:
First Bank
Human Resources Department
2030 Sea Level Drive, Suite 300
Ketchikan, AK 99901
For additional information please contact our Human Resource Department at (907) 228-4252.
Current Job Openings
Click the city to see a specific branch's needs.
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Ketchikan
Position: Merchant Services Support Specialist
Location: Ketchikan Financial Center
Description: Join our close-knit, community focused team as a Merchant Services Support Specialist at First Bank! You'll play a key role in supporting First Bank's merchant portfolio by developing new customer quotes, onboarding new merchants, recommending and preparing equipment, handling basic day-to-day operations, and providing customer support. Works directly with Branch staff, other Electronic banking Employees, various vendors, sales representative and customers to support merchant services operations. We're looking for someone who is organized, detail-oriented, comfortable with basic technology, and able to work both independently and as part of a team. This is a fast-paced, people-first role where no two days are the same - and your work makes a direct impact on the success of our customers. Includes First Bank's substantial benefit package.
Salary: $41,600 - $56,160 annually DOE
Contact: To apply, please send your Employment Application to Brian Slick at [email protected] or call at 907-228-4249.
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: Commercial Loan Partner
Location: Ketchikan Financial Center
Description: This full-time role supports loan officers and clients by managing administrative tasks, coordinating loan documentation, and assisting with loan processing. Responsibilities include greeting clients, handling calls and scheduling, loan closings, customer appreciation initiatives, annual loan/collateral monitoring and managing document imaging.
This position reports to the Commercial Loan Officer and offers opportunities for growth within a collaborative work environment.
Requirements:
- High school diploma or equivalent
- Have strong communication and organizational skills, proficiency in Microsoft Office, and basic understanding of Excel
- Experience in customer service or loan processing
Salary: $3,467 - $4,680 monthly DOE
Contact: To apply, please send your resume and completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: Central Operations Specialist
Location: Ketchikan Financial Center
Description: Join our dynamic and energetic team at First Bank's Central Operations department! We support retail branches and other First Bank departments in a fun, fast-paced environment. We are looking for enthusiastic candidates with excellent communication skills (both oral and written), strong organizational abilities, and a talent for multi-tasking.
Requirements:
- High school diploma or equivalent
- Minimum of one year of operational experience
- Proficient computer skills
- Experience with Windows, MS Word, and Excel
Salary: $43,680 - $56,160 annually
Contact: To apply, please send your Employment Application to Heather Borch at [email protected] or call at 907-228-4244.
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: IT Specialist
Location: Ketchikan Financial Center
Description: Join our friendly and knowledgeable Information Technology team at First Bank! We provide technical support and maintain critical systems across the organization in a collaborative, fast-paced environment. We are seeking a dependable candidate with strong troubleshooting skills, excellent communication abilities, and a willingness to learn and grow within our IT department.
Requirements:
- High school diploma or equivalent
- Minimum of three years of IT experience in a professional setting
- Proficient in troubleshooting Windows operating systems
- Experience with PC hardware, peripherals, and Windows applications
Salary: $4,750 - $6,250 monthly DOE
Contact: To apply, please send your resume and completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: IT Operations Assistant
Location: Ketchikan Financial Center
Description: This position plays a key role in supporting the IT Department through effective inventory management, logistics coordination, and administrative assistance. Responsibilities include overseeing the shipping and receiving of hardware and supplies, maintaining accurate inventory records, and coordinating the deployment and return of technology equipment. This role also involves assisting with scheduling meetings and vendor visits, maintaining documentation and compliance records, and preparing departmental reports and internal IT materials. Additional duties include routing inquiries to the appropriate staff, providing clerical support to IT leadership, and monitoring third-party vendors working in secure or sensitive areas.
Occasional scheduled overtime may be required.
Requirements:
- Previous experience in customer service, administrative support, or IT help desk preferred
- Strong communication and interpersonal skills
- Highly organized with the ability to multitask
- Proficiency with Microsoft Office Suite
- Strong attention to detail with a tenacious approach to completing tasks
Salary: $50,952 - $70,104 annually DOE
Contact: To apply, please send your resume and completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: Credit Analyst
Location: Ketchikan Financial Center
Description: We're looking for a detail-oriented and motivated Credit Analyst to join our Loan Administration team. In this position, you'll assess financial statements and credit reports, collaborate with loan officers and management, monitor credit accounts, stay up to date on industry trends, and prepare reports and presentations.
Salary: $50,000 - $70,000 per year
Requirements:
- Bachelor's degree in Finance, Accounting, Economics, or related field
- 2-5 years of experience in credit or financial analysis
- Proficiency in financial modeling and interpreting financial statements
- Strong analytical skills and attention to detail
- Excellent communication skills
- Familiarity with Microsoft Excel and financial software
Contact: To apply, please send your completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: Customer Service Representative
Branch: Totem Branch
Description: We are seeking a full-time Customer Service Representative. Requirements include strong communication skills and excellent telephone etiquette, reliability, and the ability to work well with people.
Salary: $19.00/hour - $24.00/hour DOE
Contact: To apply, please send your Employment Application to [email protected] or call at (907) 228-4259.
First Bank is an EEO/M/F/Disability/Veteran Employer.
Juneau
Position: Credit Analyst
Location: Juneau Branch
Description: We're looking for a detail-oriented and motivated Credit Analyst to join our Loan Administration team. In this position, you'll assess financial statements and credit reports, collaborate with loan officers and management, monitor credit accounts, stay up to date on industry trends, and prepare reports and presentations.
Salary: $50,000 - $70,000 per year
Requirements:
- Bachelor's degree in Finance, Accounting, Economics, or related field
- 2-5 years of experience in credit or financial analysis
- Proficiency in financial modeling and interpreting financial statements
- Strong analytical skills and attention to detail
- Excellent communication skills
- Familiarity with Microsoft Excel and financial software
Contact: To apply, please send your completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Position: Customer Service Representative
Branch: Mendenhall Branch
Description: We are seeking a full-time Customer Service Representative. Requirements include strong communication skills and excellent telephone etiquette, reliability, and the ability to work well with people.
Salary: $19.00/hour - $24.00/hour DOE
Contact: To apply, please send your Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
Prince of Wales
Position: Customer Service Representative
Branch: Prince of Wales Branch
Description: We are seeking a full-time or part-time Customer Service Representative. Requirements include strong communication skills and excellent telephone etiquette, reliability, and the ability to work well with people.
Salary: $19.00/hour - $24.00/hour DOE
Contact: To apply, please send your Employment Application to [email protected]
First Bank is an EEO/M/F/Disability/Veteran Employer.
Wrangell
There are currently no jobs posted.
Petersburg
There are currently no jobs posted.
Sitka
Position: Mortgage Loan Partner
Branch: Sitka Branch
Description: Are you ready to embark on a rewarding career where your contributions truly make a difference? Look no further. Join our dynamic Mortgage Sales Team as a Loan Partner where you will be at the forefront of customer service efforts and provide vital support to ensure smooth operations to clients and partners. No lending experience, no problem, we'll train you and prepare you to help share the future of mortgage services in Sitka. You will need a high school diploma or equivalent, passion for exceptional service and excellent communication skills!
Salary: $41,600 - $56,160, DOE. Plus incentives.
Contact: To apply, please send your resume and completed Employment Application to [email protected].
First Bank is an EEO/M/F/Disability/Veteran Employer.
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