We're excited to announce that First Bank's new Online and Mobile Banking services are officially LIVE!
Our upgraded Digital Banking experience is designed to make managing your money easier, more convenient, and more secure. With exciting new features, improved functionality, and a fresh new look, you'll have more tools to manage your finances anytime, anywhere.
Get Started with Your New Digital Banking Experience
Getting started is easy! Here's what you need to know:
- Sign In with Your Existing Username and Password: There's no need to re-enroll in Online Banking. Simply use your existing login credentials to get started.
- Create a New Password: You'll be prompted to change your password during your first login.
- Verify Your Identity: Our enhanced security features use one-time passcodes to help protect your accounts.
- Update Your Mobile Banking App: Consumer customers should update their existing First Bank Mobile Banking app through the Apple App Store or Google Play if it hasn't updated automatically. Business customers will need to download the First Bank Alaska app from their app store.
- Re-Register Your Account Alerts: If you previously used account alerts, you'll need to set them up again in the new Online or Mobile Banking platform.
Important Information About Your New Services
As we launch our upgraded Digital Banking experience, there are a few things to keep in mind:
- Account Alerts: Previously established account alerts have not transferred to the new platform. Please re-register for the alerts you'd like to receive.
- More Features Coming: We're continuing to enhance your Digital Banking experience and look forward to introducing additional features in the near future.
Discover What's New!
Our new Digital Banking platform brings exciting enhancements, including:
- Enhanced Security: Additional protection with multifactor authentication and one-time passcodes.
- External Account Access: Connect accounts from other financial institutions to view your finances in one convenient location.
- External Transfers: Move money between your First Bank accounts and eligible accounts at other financial institutions.
- Credit Score Monitoring: Access your credit score and helpful credit information directly through Online and Mobile Banking.
- Improved Mobile Banking: Enjoy a refreshed design and easier navigation.
- Zelle® for Small Business: Eligible business customers can now send and receive payments with Zelle®.
We're Here to Help!
We're excited to bring you this new Digital Banking experience and want to make your transition as smooth as possible.
Have questions? Visit our Frequently Asked Questions page to learn more about the new platform and its features.
For additional assistance, contact your local First Bank branch or call 800-478-6101.
Welcome to your new Digital Banking experience. Banking just got better!